Subject Access Requests (SAR)
You have the right to see what information we hold about you and to request a copy of this information. Under special circumstances, which have an overriding legal basis, some information may be withheld.
A subject access request can be made in writing or verbally but we will need to verify who you are. For ease of use, please complete this online form. Alternatively, please call 01438 715044 or email general.bridgecottagesurgery@nhs.net to submit your request to our Administration Clerk.
We will provide this information free of charge however, we may in some limited and exceptional circumstances have to apply a reasonable administrative charge for any extra copies or repetitive requests. If applicable, we will discuss this with you at the time of your request.
If you have consented to a third party to request a SAR on your behalf, we require the third party to supply us with your consent. Due to the confidentiality and sensitivity of health records, if we are unsure about the consent provided or think you may not be aware of the extent of what would be disclosed in the request, we may contact to review and confirm the request with you before the SAR is processed.
If online access is a service available at the practice, there are robust protocols necessary for security of this information. When we give you online access or provide you with a SAR via another means, the responsibility is yours to make sure that you keep your information safe and secure if you do not wish any third party to gain access to it.
Access Requests for Deceased Patient Records: This is not managed under data protection legislation. The Access to Health Records Act 1990 includes this access. NHS England becomes the data controller of deceased patient records and access requests are reviewed as per this Act.
Requests to access should be made to the Primary Care Services England. https://pcse.england.nhs.uk/services/medical-records/accessing-medical-records/access-to-health-records-ahr/