We have listened to your feedback regarding call waiting times and are committed to providing a faster more convenient way to book appointments and request prescriptions - anytime, without waiting in a call queue!
How Does it Work?
Using the 24hr automated phone service is simple:
- Call Bridge Cottage Surgery on 01438 715044 and select option 1 or dial 01483 339249
- For appointments, enter your Date of Birth and phone number for secure verification.
- To request prescriptions, you will need a personal PIN. For your first use, please contact our admin team to receive your unique PIN.
What can I do via the automated service?
- Cancel appointments
- Book appointments for minor illness (pharmacy first service)
- Book appointments with musculoskeletal specialist (Chartered Physiotherapist)
- Book some nurse appointments
- Request fit notes
- Order prescriptions
- Please note that GP appointments are not currently available through the automated service.
Benefits for Patients:
- No queue
- No waiting
- Available 24/7 – Anytime, day or night.
