News

Coping with Dementia Free Event

Hosted by Dementia Friendly Welwyn Hatfield

Coping with Dementia

Wednesday 2nd October 2024 - 6.15pm - 8pm

Focolare Centre for Unity, 69 Parkway, Welwyn Garden City AL8 6JG

Do you have a relative, friend or neighbour who is living with dementia?

Are you a carer for someone living with dementia?

Are you a business or individual who would like to have a better understanding of the condition, its impact and how you can help?

This event is an opportunity to:

  • Learn more about the condition and to find out more about services and support available including financial and legal;
  • Meet others with similar experiences and hear a personal account of living with dementia;
  • Hear about Hertfordshire County Council's Dementia Strategy and changes to the delivery of services in Hertfordshire;
  • Ask questions of the experts including Alzheimer's Society, Admiral Nurses, Age UK, Trading Standards, Herts Ability, WGC Central Library, Right at Home, Knebworth Care Home, Visiting Angels, Welwyn Grange Care Home and More.

Influenza & Pneumonia Vaccines 2024

This year we will be contacting all eligible individuals by text or email to self book a slot to attend for a flu +/- pneumonia vaccination (if needed). Those who do not or can not use technology or struggle to use the booking link can call reception to book, but please do not between 8-9am and 12-1pm - this is so we can ensure the phone lines are free for those who need to book routine appointments. We will also send out letters to this cohort of patients asking them to call and book a slot.

This years clinic will take place on Saturday 5th October between 9am-1pm and 2pm-6pm

We acknowledge and appreciate, that not sending letters alters the logistics of the vaccination clinic for our patients and us, so we want to thank you for your cooperation and understanding in advance. We also ask that you attend as near to your booked time as possible and come in clothes that allow you to bare your arm easily and quickly. This will help to keep wait times down to a minimum.

If you can not make this date, then you can attend a local community pharmacy for vaccination.

For further information about the flu vaccine, please click here.

For further information about the pneumonia vaccine, please click here.

 

RSV Vaccinations

This vaccine helps protect against respiratory syncytial virus (RSV), which is a common virus that can make babies and older aduts seriously ill. The vaccine is recommended during pregnancy and for adults aged 75 to 79.

We are currently trying to coordinate clinic plans and vaccine deliveries to be able to offer this vaccine to our eligible patients. We thank you for your patience whilst details are finalised and we will release further information in due course.

In the meantime, further information about the RSV vaccine can be found here.

Pharmacy First Service - How pharmacies can help

Pharmacists can give you advice on a range of conditions and suggest medicines that can help.

They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First). Conditions they can treat as part of Pharmacy First are:

  • earache (aged 1 to 17 years)
  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • shingles (aged 18 years and over)
  • sinusitis (aged 12 years and over)
  • sore throat (aged 5 years and over)
  • urinary tract infections or UTIs (women aged 16 to 64 years)

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other healthcare professional if needed.

They will then update your GP health record.

If you are not within these age ranges, a pharmacist can still offer advice, but you may need to see a GP for treatment.

Follow the link to find a pharmacy near you https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy

Protect your child against Measles

It is very important to make sure that your child has had two doses of the MMR vaccine – this will protect them against three serious illnesses – measles, mumps and rubella. If your child is aged one or over and hasn’t had their vaccinations, please contact us at the practice as soon as you can to arrange an appointment.

Measles spreads very easily between people who aren’t vaccinated. You can catch it just by spending time in the same room as someone. And it can cause children and people with a weakened immune system to be very unwell.

You may have heard on the news about measles cases in some parts of the country. To stop measles spreading further, the NHS is encouraging all parents to make sure that their children have been vaccinated. We usually offer the first dose of MMR vaccine when your child turns one, then the second dose before they start school as part of the ‘pre-school booster’. Measles usually starts with cold-like symptoms, followed by a rash a few days later. Some people may also get small spots in their mouth. If you think your child might have measles, check symptoms on the NHS website. Keep your child at home and call us for advice.

Find out more on the NHS website.

Booking your blood test appointment

Blood test appointments, requested by GPs, MUST be booked online for the following hospitals:

• Hertford County Hospital

• Lister Hospital

• New QEII Hospital

This is to help maximise the number of appointments they can offer to patients, minimise queues and continue to maintain social distancing in waiting areas.   You can only walk-in for a blood test if it is marked as Urgent.

How do I book my appointment?

Booking an appointment is easy and can be made here.  You will need to sign up to Swiftqueue, once you have selected your appointment date and time, in order to book at one of the local hospitals.  Alternatively, you could book an appointment for a blood test at Bridge Cottage Surgery, although the wait may be longer.

What information do I need to book my appointment?

You will need your:

✓ NHS number

✓ Name

✓ Postcode

✓ Date of birth

What if I cannot book online?

Please call the Surgery on 01438 715044 and we can book the appointment for you at the local hospital if you are unable to access the online booking system.

Bridge Cottage Surgery Newsletter

Please see our latest Newsletter which is produced with the assistance of our PPG (Patient Participation Group)

Bridge Cottage Newsletter Dec 2023

Bridge Cottage Newsletter June 2023

 

Primary Care Access Recovery Plan - What it means for you

The NHS and Department of Health and Social Care have recently published their delivery plan for recovering access to Primary Care. This builds on work we are already doing but further sets out how the NHS will make it easier and more convenient for patients to get the help they need from primary care services. Primary Care is more than just General Practice, so we are working with other local health organisations on this.

It will take time to safely make all the changes in the plan and we ask you to support as we continue on our journey of improvement.

As always, we are committed to providing the very best care that we can within our given resources. Unfortunately, the demand on our services frequently exceeds the available capacity we have in our practice. Supporting us to do this is helpful, such as using online services where you can. Also, it is important to note that if you contact us via the phone you will be triaged by our practice front line reception team in order for you to be seen by the most appropriate profession within the GP practice.

For further information on the national plan visit the NHS Hertfordshire and West Essex ICB website, they are the organisation responsible for commissioning local health services. https://hertsandwestessex.icb.nhs.uk/news/article/82/primary-care-access-recovery-plan-what-it-means-for-you

Health Questionnaires

To ensure that we hold accurate and up to date information about our patients, we may be asking you to complete some health questionnaires. These may be sent out via SMS (text) message, email or in the post. These questionnaires are also available on the SystmOnline portal using your log in. If you do not have access to SystmOnline, this can be set up at reception for you.

We appreciate your cooperation with these matters.

Update 27th May 2021 - Data Sharing

Dear Patients,

There has been a lot of talk in the media lately regarding data sharing by GP Practice’s we would like to reassure you that we would never sell your data or release it to parties outside of the NHS without your consent.

Please find the below links which will give you information on how the NHS stores and uses your data.

https://youtu.be/YLi9gh7RyLA

National data opt-out - NHS Digital

If after watching the video and reading the information, you would still like to opt out of the data sharing please use the below link to complete your information or the telephone number for NHS Digital Contact Centre

You can make or change a choice for:

  • Yourself
  • Children under the age of 13
  • Someone you can legally make decision for

Make your choice about sharing data from your health records - NHS (www.nhs.uk)

NHS Digital Contact Centre phone number 0300 303 5678

Your choice will be entered into your records by NHS Digital and they will inform us of the choice, there is no need for you to contact your practice regarding this.

Type 1 Opt Out

In addition to the National Data Opt-Out, the existing ‘Type 1’ opt-outs will continue to be respected until Department of Health and Social Care conducts a consultation with the National Data Guardian on their removal. Therefore, until further notice, if you inform the practice, or  have previously informed the practice that you dissent from the sharing your confidential data for purposes beyond your direct care (Type 1), your data will not be shared outside of the practice without your expressed permission, unless these is an overriding legal obligation to do so.

Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your explicit consent.

Your individual care will not be affected if you opt-out using the Tier 1 or the National Data Opt-out

If you would like to opt out please complete the form below (which will open as a word document) and return to the Surgery and we will update your record. 

Type 1 Opt-Out Form